MEMBERSHIP AGREEMENT

Please read these ‘site usage terms’ carefully before using our website.

Customers who use this shopping website and make purchases are assumed to have accepted the following terms:

The web pages on our site and all pages linked thereto (‘site’) belong to and are operated by PILE TEKSTIL MOBILYA VE INSAAT TICARET LIMITED SIRKETI at pilehome.com.tr (‘Company’). You (‘User’) agree that you are subject to the following terms when using all services offered on the site, by using and continuing to use the site’s services; you confirm that you have the legal capacity and authorization to enter into a contract according to applicable laws, that you are over 18 years old, that you have read and understood this agreement, and that you agree to be bound by the terms stated herein.

This agreement is indefinite in duration and imposes rights and obligations related to the subject matter of the site for the parties. When the parties accept/approve this agreement online or in writing, they declare and undertake to fully, correctly, and timely fulfill the mentioned rights and obligations under the conditions requested in this agreement.

1. RESPONSIBILITIES

1. The Company always reserves the right to make changes to prices and the products and services offered.

2. The Company accepts and commits to ensuring that the member will benefit from the contracted services except in the case of technical failures.

3. The User agrees in advance not to perform reverse engineering or any other action with the aim to find or obtain the source code in using the site; otherwise, the User will be responsible for damages caused to third parties and will be subject to legal and criminal proceedings.

4. The User accepts sole responsibility for damages resulting from incomplete or incorrect information provided during membership registration, and in the event of misinformation or breach of this agreement by the Member, the Company may unilaterally terminate the membership without any notification or warning.

5. The Company may collect some information such as the name of the Internet service provider used to access the site, Internet Protocol (IP) address, date and time of access to the site, pages accessed during the visit, and the Internet address of the website directly linking to the site for the improvement and development of the site and/or within legal regulations. The User agrees to the collection of this information.

6. The User agrees not to produce or share any content within the site’s sections or communications that is against public morals and decency, illegal, damaging to third parties' rights, misleading, aggressive, obscene, pornographic, infringing personal rights, violating copyrights, or promoting illegal activities. Otherwise, the User is fully responsible for any resulting damages. In this case, the ‘Site’ authorities reserve the right to suspend or terminate such accounts and initiate legal proceedings. Furthermore, if judicial authorities request information about activities or user accounts, the site reserves the right to share this information with them.

7. Relationships between site members or with third parties are the sole responsibility of the users. 

2. INTELLECTUAL PROPERTY RIGHTS

2.1. All registered or unregistered intellectual property rights such as titles, business names, trademarks, patents, logos, designs, information, and methods contained in this Site belong to the site operator and owner company or the specified related party and are protected under national and international law. Visiting this Site or benefiting from the services on this Site does not grant any rights regarding these intellectual property rights.

2.2. Information on the Site may not be reproduced, published, copied, presented, and/or transmitted in any way. The whole or part of the Site may not be used on another website without permission. In case of violation, the user will be responsible for compensating the company for damages claimed by third parties, including court costs and attorney fees, as well as any other liabilities.

3. CONFIDENTIAL INFORMATION

3.1. The Company will not disclose personal information provided by users through the site to third parties. This personal information includes the User's name, surname, address, phone number, mobile phone, email address, and any other information identifying the User, collectively referred to as ‘Confidential Information’.

3.2. The User consents and declares approval for the company owning the Site to share their communication, portfolio status, and demographic information with its affiliates or group companies solely for promotional, advertising, campaign, announcement, and similar marketing activities and to receive electronic communications directed to themselves or affiliates within this context. These personal data will be used within the company to determine customer profiles, offer promotions and campaigns suitable for the customer profile, and perform statistical studies.

3.3. The User has the right to revoke the consent given by this agreement at any time without providing any reason. The Company will process the cancellation immediately and cease electronic communications to the user within 3 (three) business days.

3.4. Confidential Information may only be disclosed to official authorities if formally required and in accordance with mandatory provisions of the current legislation.

4. NO WARRANTY:

THIS CLAUSE OF THE AGREEMENT WILL BE VALID TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. SERVICES PROVIDED BY THE COMPANY ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF RIGHTS, AND THE COMPANY DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, STATUTORY OR OTHERWISE, RELATED TO THE SERVICES OR APPLICATION (INCLUDING ALL INFORMATION CONTAINED THEREIN).

5. REGISTRATION AND SECURITY

The User is required to provide accurate, complete, and up-to-date registration information. Otherwise, this Agreement shall be considered violated, and the User's account may be closed without notice.

The User is responsible for the security of passwords and accounts on the site and third-party sites. The Company cannot be held responsible for data losses, security breaches, or damage to hardware and devices arising from negligence or misuse.

6. FORCE MAJEURE

If obligations arising from the contract cannot be fulfilled due to causes beyond the Parties’ control, such as natural disasters, fire, explosions, civil wars, wars, uprisings, public movements, declaration of mobilization, strikes, lockouts, epidemics, infrastructure and internet failures, power outages (hereinafter collectively referred to as "Force Majeure"), the parties shall not be held liable. During this period, the rights and obligations of the Parties arising from this Agreement shall be suspended.

7. INTEGRITY AND ENFORCEABILITY OF THE AGREEMENT

If any term of this agreement becomes invalid partially or wholly, the remainder shall continue to be valid and enforceable.

8. AMENDMENTS TO THE AGREEMENT

The Company may partially or entirely modify the services offered on the site and the terms of this agreement at any time. Changes will be effective from the date they are published on the site. It is the User’s responsibility to follow these changes. Continuing to use the services means the User accepts these changes.

9. NOTICES

All notifications related to this Agreement to be sent to the parties will be made via the Company’s known email address and the email address indicated by the user in the membership form. The User accepts that the address provided during registration is the valid notification address and agrees to notify the other party in writing within 5 days if it changes; otherwise, notifications sent to this address shall be deemed valid.

10. EVIDENCE AGREEMENT

In any disputes arising related to the transactions under this Agreement between the Parties, books, records, documents, computer and fax records of the Parties will be accepted as evidence under the Turkish Code of Civil Procedure numbered 6100, and the User agrees not to object to these records.

11. DISPUTE RESOLUTION

The Istanbul (Central) Courthouse Courts and Enforcement Offices have jurisdiction over all disputes arising from the implementation or interpretation of this Agreement.

Dear Customers, Potential Customers and Website Visitors, as {PILE TEKSTIL MOBILYA VE INSAAT TICARET LIMITED SIRKETI} ("” or "Company”), we attach great importance to the protection of your personal data. In this context, we would like to inform you about your personal data and processing procedures as a "data controller” within the scope of Law No. 6698 on the Protection of Personal Data ("KVKK”).

WHAT PERSONAL DATA OF YOURS ARE PROCESSED
Your identity information (Full Name, Date of Birth, Turkish ID Number)

Your contact information (Address, email address, phone number)

Details regarding your use of the website (Your behaviors on the site, transactions, preferences, visited products, etc.)

Your specially assigned Username and Password

Your company information (Company name, phone, address)

Along with the Conclusion of the ........ Agreement;

Your identity information (Full Name, Date of Birth, Turkish ID Number)

Your contact information (Address, email address, phone number)

If you request an invoice and share it with us (Turkish ID Number, Tax ID Number)

If you make a payment by credit card, it is processed to be sent to the Payment Institution
If Wire Transfer is chosen as the Payment Method, Bank IBAN and your bank information,

If You Are a User;
Your specially assigned Username and Password

Your company information (Company name, phone, address)

Records of services provided by our company (Request and Complaint Management)

Records generated by the form received regarding your complaints

If you are a user, within the framework of the electronic commerce system we provide, for the purpose of holding the status of data processor ........., without determining processing purposes and means, the information related to your customers generated by storage and use of the system,

If You Give Consent for Electronic Commercial Communication;

Your identity information (full name,)

Your contact information (address, email address, phone number)

Details regarding your use of the website (Your behaviors on the site, transactions, preferences, visited products, etc.)

Marketing-related information (Date of birth, Site usage, shopping habits, demographic member/user/customer information such as address and habits, shopping habits, preferences, likes, and related comments for all kinds of products and services, utilized campaigns, surveys, etc. and their contents, invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amount etc.), old and new mobile/home/work phone/fax numbers, email addresses, identification data (cookies, web browser fingerprints, IP, beacon, wired/wireless network connection information, etc.),

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;

General Purposes:

If you contact us, to resolve your problems and complaints and to communicate with you when necessary, your identity and contact information,
To fulfill our obligations arising from legislation, to fulfill our legal obligations mainly with authorized and responsible public institutions and organizations and information security, your identity, contact, invoice, shopping information,
In disputes arising from the contract, to exercise all kinds of rights to sue, respond, and object against official institutions such as courts, enforcement offices, arbitration committees, your identity, contact, invoice, shopping information,
To distinguish the records we create about you in our system from those related to other customers and to enable you to benefit from after-sales operational processes without presenting an invoice/receipt, your identity and contact information
If you request invoice issuance, your identity and invoice information for the purpose of issuing an invoice,
If you want to make payments by credit card, your credit card information to receive payments (credit card information is transferred to the payment provider without being recorded.)

To fulfill our storage obligations arising from legislation, your identity, shopping, and invoice information

If You Are a User,

To develop our product and respond instantly to your requests within the User Complaint and Request Form,

To track regular payments and account information and enable adjustments and to manage your Electronic Commerce environment when provided to you,

To ensure the execution of your sales made if you are a user on the electronic commerce site,

For the management of your requests within the scope of the provided service and to ensure users' electronic commerce at the best service principle,

To manage your electronic commerce site with our business partners, to whom we transfer your data upon request or located on the website,

If You Give Consent for Electronic Commercial Communication

We process your identity, contact, shopping, and marketing-related data to create/conduct general or personalized campaigns, advantages, promotions, advertisements, information, marketing activities and to engage in all kinds of commercial communication activities directed to you.

METHOD AND LEGAL BASIS OF COLLECTING YOUR PERSONAL DATA

Your personal data are processed by {PILE TEKSTIL MOBILYA VE INSAAT TICARET LIMITED SIRKETI} within the scope of your transactions over the website, your requests and complaints, and your purchases, as well as every kind of shopping, collection, delivery, transaction, survey filling on the site, via automatic methods or electronic systems within the scope of your Electronic Commercial Communication Consent obtained.

As {PILE TEKSTIL MOBILYA VE INSAAT TICARET LIMITED SIRKETI}, we collect your personal data based on legal grounds such as "necessity of data processing for the establishment and performance of the contract" regarding the pilehome.com.tr processes on the site, "fulfillment of legal obligations," "obligatory data processing based on the legitimate interests of the data controller;" for storage obligations arising from legislation, "fulfillment of legal obligations;" if you are a user, "necessity of data processing for the establishment and performance of the contract," for following up on your requests and complaints, "necessity of data processing for the exercise of rights," and if you give consent for Electronic Commercial Communication and to provide new services with our Business Partners, on the basis of explicit consent.

The existence of explicit consent; be clearly stipulated in other applicable legislation applicable to our Company,

To be directly related to the establishment or performance of a contract, the necessity of processing personal data of the contract parties, to provide requested products and services and to fulfill the contracts you have made,

To be compulsory to fulfill legal obligations,

To have been disclosed by the person themselves,

To be compulsory for the establishment, exercise, or protection of a right by processing data,

Provided that it does not harm the fundamental rights and freedoms of the data subject, the necessity of processing data for the legitimate interests of the data controller.

Explicit consent means; personal data other than health data can be processed without explicit consent where stipulated by law,

Health-related personal data can only be processed without explicit consent of the data subject by persons under confidentiality obligation or authorized institutions for the purpose of public health protection, preventive medicine, medical diagnosis, treatment and care services, health services planning and management, and financing.

TRANSFER OF YOUR PERSONAL DATA

As {PILE TEKSTIL MOBILYA VE INSAAT TICARET LIMITED SIRKETI}, we transfer your personal data;

To domestic and foreign business partners and service providers (such as call centers, personal data collection services via devices, marketing consultancy, database, electronic communication service providers, consultancy, etc.) for purposes such as receiving information technologies, marketing activities, or consultancy services, or product and service support in personal data collection processes, or abroad if servers of our domestic partners are located abroad,

With our dealers and business partners for the purpose of resolving your purchases and other product requests made through the site,

To our authorized business partners whom we provide data for the management of the services offered on our website and which you agreed to,

To authorized and responsible public institutions and judicial authorities to fulfill our information/document provision and other legal obligations, and to exercise our legal rights such as lawsuits and responses,

In case you make payments by credit card, we transfer your credit card details without recording to the relevant bank, electronic payment institutions, and other third-party service providers.

YOUR RIGHTS

Pursuant to Article 11 of the Law; by using the methods specified under the "Contact" section of this Policy

You have the right to learn whether your Personal Data is processed,

To request information if your Personal Data has been processed,

To learn the purpose of processing Personal Data and whether they are used accordingly,

To know the third parties to whom your Personal Data is transferred, domestically or abroad,

To request correction of incomplete or inaccurate Personal Data,

To request deletion or destruction of your Personal Data under the conditions stipulated in the KVKK legislation,

To request notification of any transactions carried out pursuant to these rights to third parties to whom Personal Data has been transferred,

To object to an outcome against you by analyzing the processed data solely through automated systems,

To claim compensation for damages in case your Personal Data is processed unlawfully.

CONTACT

You can send your applications to …… as the Data Controller at the dedicated email address for this application procedure info@pilehome.com.tr from the email registered on the system or in writing to the following address of ……….. (Please note that if the relevant request must be made within a certain legal procedure, that procedure must be followed.)

Address: YUKARI DUDULLU MAH. BAYRAK CAD. KILIÇ IS MERKEZI

NO: 20 A ÜMRANIYE/ ISTANBUL

Phone: 0533 680 29 66